Staff Utilisation
Track weekly staff utilisation broken down in billable, non-billable, new business and leave hours. Measure results against targets.
- At a glance overview of utilisation for each team member for one week.
- Breakdown by billable, non billable, sales and time away, with visualisation of overtime and unrecorded hours.
- See and search fully detailed breakdown of time entries per person.
- Get 10 week trend for in depth insights into the team’s improvements.
Why?
Creative agencies have to keep a close eye on how much time the team spend on every project, to know if a project will be completed on time, to inform the client of the status of their project and most of all to make sure the project stays inside the agreed budget. It also helps making sure clients are billed for any work out of the scope of the project or with making better estimates the next time the same client or a similar project comes along. It is essential to the health and growth of an agency.
So much information depends on the team recording time spent. So wayahead has a bunch of reports that help you chase those timesheets.
Full detail for the week
This report shows 2 detailed graphs for each person in the team. On the right, you can see the amount of time recorded every day of the week, nicely colour coded by type: billable (blue), non billable (light blue), new business (green) and gray for time away from the office.
The graph on the left represents the available time for the week (outer circle) with a breakdown of time accounted for. This graph will also show when people have recorded more than their week’s availability (overtime) or when they are missing time. Just hover the graphs using the tooltips for every detail. It also shows how they performed against their billable target.
Details
Clicking the pie chart graph will bring up a modal nicely listing every time entry made by a person day by day. This allows you to spot potential mistakes, such as time recorded on the wrong job. At the bottom of the report, there is a table listing all todos for the week, so you can search by job or by client name.
View Trends
Of course, this is only a snapshot, telling you utilisation for a single week. Sometimes you need to step back, take a bird’s eye view to get a clearer picture of what’s going on. The 10 week trend will give you just that. It fetches todos for the last 10 weeks and graphs out the team’s result, so you can see what trends are building. Are people getting better or worse at recording time? Who is consistently making their billable targets and who needs their targets adjusted? What’s the evolution of how time is divided between billable work, internal hours and new business? You can see all of this and more for your entire company, per team and per person.
